Shipping & returns

At Anshvi, we aim to provide a smooth and reliable delivery experience for all our customers across the UK. All orders are processed promptly, and we work with trusted courier partners to ensure your items arrive safely and on time. Delivery timeframes may vary depending on product availability, order volume, and destination, but we strive to dispatch most orders within our standard processing window. Once your order has been shipped, you will receive a confirmation email containing the tracking details, allowing you to monitor the progress of your delivery.

We take great care in packaging and handling every order, but if you experience any issues with your delivery, such as damaged or missing items, our support team is here to assist you. Simply contact us with your order number and a description of the issue, and we will work quickly to resolve the matter.

If you wish to return an item, we offer a straightforward returns process to ensure your experience remains hassle-free. Customers may request a return within a specified period from the date of delivery, provided the item is in its original condition, unused, and with all packaging intact. Once your return request is approved, we will provide instructions on how to send the item back to us. After the returned item has been inspected and confirmed to meet the return conditions, a refund will be issued to your original payment method.

Please note that certain items may not be eligible for return due to hygiene, safety, or clearance restrictions, and return shipping costs may apply unless the product is faulty or you received the wrong item. Our goal is to maintain fairness and clarity in our policies while ensuring that customers have confidence when shopping with us.

For any questions regarding shipping, delivery, or returns, our customer support team is always available to help. We are committed to providing a dependable and positive experience every time you shop at Anshvi.